Call Centre Services

Are you looking for a company that can treat your customers better than you do?

At a time when the customer is spoilt for choice, your customer experience is the key to creating powerful connections with people, at the right time and in the right way.

Smart and successful organizations around the world have realized that call centre outsourcing is a cost-effective option that promotes customer satisfaction and retention.

As an experienced Call Centre Outsourcing company, Just Patience is committed to delivering immaculate phone answering and back office support services which ensures business growth for our clients.

We offer the following services

Telemarketing

  • Order Management Services
  • Sales and Customer Acquisition
  • Pre-sales and post-sales support

Customer support services

  • Inbound customer service calls
  • Phone technical support
  • Industry specific staff
  • Customer psychology experts
  • Service available 24/7

Live chat support services

  • Website Live chat answers to queries
  • Pre-sales and leading up to sales
  • Convert Website browsers into customers
  • Service available 24/7

Email support

  • Replies to your product questions
  • Answering technical details about a product
  • Tracking orders and delivery co-ordination
  • Updates or cancellations
  • Dealing with customer complaints
  • Articulate Email responses with guaranteed response time
  • Service available 24/7

Helpdesk support

  • Technical support
  • First line and second line
  • PC and networking support
  • Certified technical professionals
  • Service available 24/7

What Sets Us Apart

Reliability

Our success is built on the trust we earned from clients. We work closely with our clients to solve complex challenges that improve customer and employee experiences.

Just Patience helps clients thrive on change. We have the experience and proven results to navigate our clients to success. We strive to support a culture of excellence.

We lead from the frontlines, displaying our integrity and using facts to support our strategy. We create a positive environment built on collaboration and trust.

Our world-class talent becomes part of our client’ teams, innovating with them to deploy the best technology that improves customer experience and company culture.

As specialists in Business Process Outsourcing (BPO), and the Contact Centre industry, we know how to deliver the right multi-channel customer experience, to meet changing customer expectations.

Want to Improve Your Business Efficiency?

Contact our specialists for a confidential chat and learn what HR Outsourcing and HR Payroll Services we can offer.

Let’s Work Together

If you are looking for a business partner that stands by your side and is more than just an Outsource provider. Contact us to find the best way to work together.